I like in a small town and they are very strict on the water bills here too

If you are even the slightest bit late they shut off your water and charge a hefty penalty to it. AND they don’t let you off if you’ve been a customer for 20 years and ALWAYS paid on time before that. I’ve had several people warn me about them. We’ve been here 8 years and I make sure I pay them first since they don’t allow for people to be human!